Francesca Grady

Strategic Executive Business Partner | Chief of Staff & Executive Operations Leader
Confidential, US.

About

Trusted executive business partner with 8 years of experience in managing ultra-confidential, high-impact initiatives for leaders at Google, Microsoft, Snapchat, and Zoom. Proven ability to eliminate friction, protect executive time, and build operational systems from scratch. Specializes in stabilizing rapid-growth business environments by cutting through complexity, expertly balancing competing priorities, and shielding decision-makers from distractions. Combines ultimate discretion, speed, and precision to create stability for executives at the highest levels of business and influence, driving significant productivity gains and operational excellence.

Work

EVENTBRITE (Contract)
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Executive Assistant to Chief Marketing Officer

Summary

Provided critical administrative and operational support during a major brand re-launch initiative.

Highlights

Provided critical administrative and operational support to the Chief Marketing Officer during a major brand re-launch initiative, ensuring seamless execution.

Led the conceptualization and end-to-end execution of a highly successful flagship experiential event, managing vendor negotiations, talent booking, and complex logistics, resulting in significant brand engagement and establishing a scalable model for future expansions.

ZOOM (Contract)
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Senior Executive Assistant to Chief Operating, Finance, Legal, Audit, and Accounting Officers

Summary

Delivered comprehensive executive support to five C-Suite leaders, managing complex logistics and high-level security clearances.

Highlights

Delivered comprehensive executive support to five C-Suite leaders (COO, CFO, CLO, CAO, CCO), encompassing complex calendar management, global first-class and private travel arrangements, and sophisticated expense management.

Managed complex logistics and obtained high-level security clearances, facilitating executive participation in confidential meetings with US government officials and foreign dignitaries across the globe.

CONFIDENTIAL (Freelance Consultant)
|

Chief of Staff to Ultra-High Net-Worth Principal

Summary

Serving as the central operational hub for an Ultra-High Net-Worth Principal, enabling peak efficiency and seamless operations.

Highlights

Serve as the central operational hub for an Ultra-High Net-Worth Principal, optimizing peak efficiency by harmonizing complex personal and professional calendars, private aviation, and logistics across 7 global residences.

Cultivate strategic relationships with a vast network of high-profile figures, including political leaders, business titans, and philanthropists, ensuring seamless communication and access for the Principal.

YOUTUBE (GOOGLE) (Contract)
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Executive Business Consultant

Summary

Developed and launched a pilot program for calendar coordination services, improving leadership productivity.

Highlights

Selected by Google leadership to develop and launch a pioneering pilot program, successfully scaling calendar coordination services to all director-level executives across YouTube.

Designed and implemented comprehensive training programs and robust support structures for a team of 10+ executive coordinators, measurably improving leadership productivity by 35% based on internal polling data.

OPENDOOR (Contract to Full-time)
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Senior Executive Assistant to Chief Investment Officer

Summary

Crafted strategic presentations and directed executive offsites for company officers and investors.

Highlights

Crafted strategic presentations, in-depth reports, and executive briefings on critical investment and engineering initiatives for review by company officers, board members, and primary investors, influencing key decisions.

Directed end-to-end planning and execution for two simultaneous executive offsites, providing seamless support to the VPs of Engineering and Data by coordinating complex international travel, vendor management, and comprehensive event logistics.

SNAP, INC. (Contract)
|

Senior Executive Assistant to Vice President of DEI

Summary

Drove the transition of the company's first Executive DEI Summit to a virtual platform and boosted VP's productivity.

Highlights

Drove the end-to-end transition of the company's inaugural Executive DEI Summit to a virtual platform, managing cross-functional collaboration with developers to ensure a seamless and interactive 2-day event for leadership.

Significantly boosted VP's productivity by over 8 hours weekly through the design and implementation of a strategic inbox management system that automated email sorting and prioritization.

MICROSOFT (Contract)
|

Executive Assistant to President of Industry Solutions

Summary

Facilitated high-stakes meetings and managed high-volume budgets for industry solutions.

Highlights

Facilitated high-stakes meetings with Fortune 500 clients, preparing detailed agendas and confidential materials to drive strategic discussions and achieve industry-specific solutions.

Leveraged advanced proficiency in Microsoft Dynamics and Excel to reconcile high-volume budgets and process timely expense reports, ensuring 100% compliance with corporate financial policies and financial integrity.

UPWORK & FIVERR (Freelance Consultant)
|

Project Manager

Summary

Successfully managed over 150 projects, delivering on time and within budget with 5-star ratings.

Highlights

Successfully managed over 150 projects on Upwork and Fiverr, consistently delivering on time and within budget for diverse clients, and earning sustained 5-star ratings across platforms.

Delivered complex IT integration projects for mid-sized firms on Upwork, achieving a 25% reduction in implementation time and earning the platform's Expert-Vetted status for exceptional performance.

NATURA LIFE SCIENCE (Full-Time)
|

Executive Assistant to CEO

Summary

Oversaw complex schedules and managed media inquiries during a rapid $200M bio-tech startup development.

Highlights

Oversaw the complex personal and professional schedules of an ultra-high-net-worth entrepreneur, enabling seamless operations during the rapid $200M development phase of California's first bio-tech vertical startup.

Evaluated and prioritized a high volume of media inquiries, strategically ensuring all engagements aligned with the Founder's brand narrative.

UNITED CONSTRUCTION COMPANY (Full-Time)
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Executive Assistant to President, CEO, and COO

Summary

Earned promotion to manager by converting a receptionist role into a high-impact administrative assistant position.

Highlights

Earned promotion from Receptionist to high-impact Executive Assistant, providing strategic support to President, CEO, and COO, ensuring on-time delivery of key projects.

Digitized outdated manual processes, including the implementation of new expense software and recruiting tools, resulting in annual savings of $80,000.

MICROSOFT (Contract)
|

Executive Assistant to the CFO

Summary

Managed complex administrative support for the CFO and a team of 5 Directors, and directed a seamless office relocation.

Highlights

Managed comprehensive administrative and operational support for the Chief Financial Officer and a team of 5 Directors, encompassing complex calendaring, global travel logistics, expense reporting, and resource management.

Directed the seamless physical office relocation for a 100-person team over a single weekend, ensuring 100% operational uptime and zero loss of productivity.

Education

CABRILLO COLLEGE

Coursework

Business Administration

SIERRA MOUNTAIN

High School Diploma

General Studies

Languages

English

Native

Certificates

Human Resources Foundations (HRCI)

Issued By

Undisclosed

Project Management Foundations (PMP)

Issued By

Undisclosed

Skills

Technical Expertise

Microsoft 365, Azure, Excel, Outlook, PowerPoint, PowerBI, MS Project, Google Workspace, Google Calendar, Google Docs, Google Drive, Google Sheets, Apple Suite, Apple Calendar, Keynote, Numbers.

Executive Support

Global Calendar Management, International Travel Logistics, Elite Event Planning, Virtual Meeting Facilitation, Google Meet, Microsoft Teams, Zoom.

Enterprise Tools

Asana, Concur, DocuSign, Expensify, Jira, Monday.com, Salesforce, Slack, Trello, Workday, Zoom Chat.

Process Optimization

AI Tools, ChatGPT, Gemini, Process Digitization, Operational Efficiency, Cost Savings.

Presentation Design

High-Impact Board Presentations, Investor Presentations, Executive Goals Alignment.

Project Management

Project Delivery, Budget Management, Client Relations, IT Integration.

Financial Management

Budget Reconciliation, Expense Reporting, Financial Compliance.

Operational Leadership

Operational Systems Development, Cross-functional Collaboration, Team Leadership, Office Relocation Management.